Performs a full range of quality improvement activities throughout the organization and monitors clinical documentation compliance. Functions as a Customer Service Manager in designated region; receiving, tracking and trending complaints and communicating with Director of Administration in regards to issues and complaints. Monitors the organization’s quality management goals and collects data for submission to the Quality Improvement and Clinical Oversight Committees.
Associates degree with 4 years’ experience in Quality Management. High School Diploma or equivalent with 6 years of experience in Quality Management. Must have minimum one year experience in a supervisory role. Must pass a criminal background check; maintain a current driver’s license, current automobile insurance, and maintain a clean driving record. Bilingual English/Spanish preferred.
Life & AD&D
Short Term Disability
Long Term Disability
Supplement Life Insurance