Quality Improvement Specialist

Location: Behavioral Health Specialty

Department: Administrative

Job Description:

Performs a full range of quality improvement activities throughout the organization and monitors clinical documentation compliance. Functions as a Customer Service Manager in designated region; receiving, tracking and trending complaints and communicating with Director of Administration in regards to issues and complaints. Monitors the organization’s quality management goals and collects data for submission to the Quality Improvement and Clinical Oversight Committees.

Job Requirements:

Associates degree with 4 years’ experience in Quality Management. High School Diploma or equivalent with 6 years of experience in Quality Management. Must have minimum one year experience in a supervisory role. Must pass a criminal background check; maintain a current driver’s license, current automobile insurance, and maintain a clean driving record. Bilingual English/Spanish preferred.


Health Insurance
Vision Insurance
Life & AD&D
Short Term Disability
Long Term Disability
Supplement Life Insurance
Holidays (9)
Education Reimbursement
Cafeteria Plan
Travel Reimbursement